Cancellation Policy

Fitness Class Policy Thank you for choosing SOMA360 Health. Please read the following terms before attending our fitness classes. Bookings * All classes must be booked in advance. * Spaces are allocated on a first come, first served basis. * Payment is required at the time of booking unless otherwise agreed. Cancellations * A minimum of 24 hours' notice is required to cancel a class booking. * Cancellations made with more than 24 hours' notice may be transferred to another class, subject to availability. * Cancellations made with less than 24 hours' notice and no-shows will forfeit the class and are non-refundable. Late Arrivals * Please arrive 5–10 minutes before the class starts. * For safety reasons, entry may not be permitted once the warm-up has begun. Health & Safety * You must inform the instructor of any injuries, medical conditions or pregnancy before participating. * By attending, you confirm you are fit to exercise and accept responsibility for participating at your own risk. * Please exercise within your own ability and stop immediately if you feel unwell. Payments * Class fees are non-refundable unless a class is cancelled by SOMA360 Health. * If SOMA360 Health cancels a class, you will be offered a transfer to another class or a full refund. Conduct * Please respect the instructor, other participants and the training environment. * Inappropriate or abusive behaviour may result in removal from the class without a refund. Personal Belongings * SOMA360 Health accepts no responsibility for lost, stolen or damaged personal belongings. By booking and attending a class, you confirm that you have read and agree to these terms and conditions.